Why am I reading this?

Motobu Story Quest is sensitive to privacy issues and we are strongly committed to protecting the privacy of those people whose information we handle.
To demonstrate our firm commitment to your privacy, we created this Privacy Policy to tell you what information we hold about you and how we use it and also to explain the rights that you have over your information.

What is Motobu Story Quest?

This website (motobu.story-quest.net) is operated by Sumitomo Corporation. This Privacy Policy covers the use of your information by Sumitomo Corporation, the operator of this website and the controller of your information. Any references in this Privacy Policy to “we”, “our”, “us” etc. will be interpreted as a reference to Sumitomo Corporation.
Please note that, aside from this website, the tour of Motobu Story Quest is organized and provided by Tobu Top Tours Co., Ltd. ("Tobu”) and your information collected through the tour, including those collected for the tour application, will be treated in accordance with the privacy policy of Tobu, and that we do not share your information with Tobu.

What information do you hold about me and how do you use it?

Through inquiries
We collect personal information you provide voluntarily by sending us an email through the form on our website, which includes your name, email and contact details.

Through Cookies
When you visit our website we will capture information about you via the use of cookies on some of our web pages, provided we have your consent. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information.
The information our cookies collect will be limited to a session ID Cookie. Personal information and IP address are not collected through our cookies. Cookies are destroyed after the session is over. You can withdraw your consent to our use of cookies at any time by adjusting the settings in your browser.
On our website, we use the following types of cookies:
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. We may also share this information with Google through the use of Google Analytics.

Access Log
A record of your access to our website will automatically be kept in our access logs. This is done solely for statistically analysing use of this site for the purpose of improving site usability. Your personal information will not be stored in the logs.
Regardless of the way we collect and hold your personal information, we take special care in keeping your personal information accurate and up-to-date, and to prevent illegal access, loss, falsification, destruction or leakage of your personal information.
What do you do with my information?
We only use for the purpose of legitimate interests being pursued by us in relation to the services that we provide. For example, we will use your information:
(i) to research, development and provision of products and services about “Motobu Story Quest”;
(ii) to communicate to customers who contacted us;
(iii) to disseminate information about “Motobu Story Quest” and forward a questionnaire to improve the service of “Motobu Story Quest“ to customers.
We will not use your information for any other purpose unless we are required to do so by law, in connection with any legal proceedings, or in order to establish, exercise or defend our legal rights.
Do you share my information?
We may share your information for legal purposes, including to respond to subpoenas, court orders, legal process, legal claims, or government inquiries, or in the event of a substantial corporate transaction, such as sale of assets or a merger.

Where is my information stored?
Motobu Story Quest the website are operated in Japan. Please note, however, that your information will be transferred to, and stored by, third part(ies) inside and outside of Japan for the purpose as described in this Privacy Policy .


What rights do I have over my information?
You have the following rights regarding your information:

Rights What does this mean? 
 1. The right to be informedYou have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Privacy Policy.
 2. The right of accessYou have the right to obtain access to your information (if we’re processing it), and other certain other information (similar to that provided in this Privacy Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law.
 3. The right to rectificationYou’re entitled to have your information corrected if it’s inaccurate or incomplete.
 4. The right to erasureThis is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
 5. The right to restrict processingYou have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
 6. The right to data portabilityYou have rights to obtain and reuse your personal data for your own purposes across different services.
 7. The right to objectYou have the right to object to certain types of processing, including processing for direct marketing.

Changes to this Privacy Policy

From time to time we may make changes to this Privacy Policy to ensure that it is accurate and up to date and to reflect any changes in the law. This policy was last updated on 1 February, 2024.

Links to other Websites

Our website contains links to other websites. However, we are not responsible for the privacy practices or the content of such websites. For more information about how the websites you access through the links on our website handle your personal information, please read the privacy policy of each website you access.

Contact us

Please do contact us at story.quest@sumitomocorp.com if you have any questions or complaints about this Privacy Policy or about how we handle your information, or you exercise any of the rights stipulated in this Privacy Policy.
If you are not satisfied with our response or you believe our use of your information does not comply with data protection law, you can make a complaint to a supervisory authority for data protection. The supervisory authority could be in the place where you live, or where you work, or where a breach of data protection obligations has occurred.